FAQs
Order Confirmation
You will receive a confirmation email when your order is successfully placed. The email will include the details of your order, including products ordered, shipping address, and more.
Order Tracking
You can track your order once it proceeds to your given address. In major cities, it takes up to 5-6 working days, and in other cities, it may take 7-8 working days. You'll receive your tracking ID starting with Z - 00000 in your email inbox, and you can track your order here.
Order Details Changes
You can change the order before the item has been dispatched when you receive a confirmation call from our team. Normally, it takes up to 4 hours to ship the order, and you can request changes before that. However, changes cannot be made once the order is dispatched.
Order Cancellation
You can cancel the order before the item has been dispatched when you receive a confirmation call from our team. Normally, it takes up to 4 hours to ship the order, and you can request cancellation before that. However, it cannot be canceled once dispatched. To cancel your order, please log in to your account, go to 'Manage Your Order,' and cancel the order. If you don't have an account, please create one on the website and follow the process.
If your smartwatch hasn't been shipped already, your order will be canceled within two days of receiving the request for cancellation. You'll receive an email upon successful cancellation. If you had paid online, your payment will be reversed in 7-10 working days.
Other Charges
All the prices on the website are inclusive of taxes, and there are no hidden charges. Additionally, delivery is absolutely free, so you don't have to pay any other charges.
Refund Process
Once we have received your return shipment in our warehouse, we will refund the value of your returned items within 15 days upon receiving the return package. For more details, click here.